Ecommerce Marketing Agency New York: DTC Growth From Manhattan

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If you want an ecommerce marketing agency New York founders can actually walk into, Brand Scaling is headquartered in Manhattan, and the office at 27 W 24th Street, Suite 702 is the only office we have. Everything we do for brands in London, Toronto, Sydney or California is run from this desk, so a New York brand is simply working with us on home time.

We work with DTC brands selling mostly on Shopify, typically doing about $20K to $2M+ a month and spending at least $10K to $20K a month on paid ads. This page covers what working with us looks like if you are in the city or nearby.

Is Brand Scaling an ecommerce marketing agency based in New York?

Yes. Brand Scaling is an ecommerce marketing agency headquartered at 27 W 24th Street, Suite 702, New York, NY 10010. We run Meta, TikTok and Google ads, creative, Shopify CRO and Klaviyo retention for DTC brands, and New York founders can book an in-person Brand Growth Audit at the office by appointment.

An in-person audit at the office

Every engagement starts with a Brand Growth Audit: a 1-on-1 review with Gaurav of your ad account, creative, store and unit economics. Most audits happen on a video call, but if you are in New York you can ask to do it in person at the office. In-person audits are arranged by appointment, so book first through the contact page and we will confirm a time.

Some founders prefer this because it is easier to open the ad account, the Shopify admin and the margin spreadsheet on one table and work through them together. You leave with a written list of what to fix first, whether or not we work together after.

Ad account review: structure, spend split, creative fatigue and what is actually driving purchases
Creative review: which angles and hooks are carrying the account and which are missing
Store review: product page, offer, checkout and post-purchase flow
Unit economics: contribution margin per order and the break-even ROAS your prices allow

Working on Eastern time

Because the team works on Eastern time, a New York brand gets the same business hours we do. Weekly reporting calls sit in the normal working day, creative feedback can go back and forth within hours, and launch days for drops or sales get watched live rather than reviewed the next morning.

That matters most in Q4. During Black Friday and Cyber Monday we adjust budgets and swap creative through the day, and a brand on the same clock can approve offer changes in real time instead of waiting for a reply from another time zone.

What we run for New York brands

New York is commonly associated with fashion, beauty, jewelry and lifestyle brands, and those categories reward the same thing: a steady supply of new creative and a store that converts paid traffic. We run the full growth system rather than one channel in isolation.

Meta ads as the main acquisition engine, with Conversions API tracking set up properly
TikTok ads, Spark Ads and TikTok Shop for creator-led discovery
Google Shopping and Performance Max for people already searching for the product
Shopify CRO: product pages, bundles, post-purchase upsells and checkout
Klaviyo email and SMS flows so the second order does not depend on more ad spend
30 to 50+ new ad creatives a month built from a 45+ cell hook and angle matrix

The first 90 days

Foundation runs from day 1 to 14: tracking, offer, margins and the product page. Test runs from day 15 to 45 with weekly creative from the hook and angle matrix. Optimize runs from day 45 to 90 and works on conversion rate, AOV and ROAS. Scale starts after day 90, raising budgets in 20 to 30% steps with cost caps and 40+ assets a month.

Sales tax is worth checking during Foundation. US sales tax is set by states and localities, and once a brand ships enough into other states it can owe tax there too. We do not give tax advice, but we make sure your margin model uses the price the customer actually pays.

Pricing

We quote after the audit. Agencies usually charge a monthly retainer, a percentage of ad spend, a performance fee or a mix, and the right model depends on your spend and margin. Being local does not change the price; it only changes where the first meeting can happen.

Proof from real accounts

$50M+ Meta ad spend managed: Agency-wide, across our client accounts (see the proof)
$2.3M Sales at 11.6x ROAS in a year: DTC brand, $200K Meta spend (see the proof)
150+ Verified case studies: Published across 30+ niches (see the proof)

Frequently asked questions

Do you have an office in New York?

Yes. Our only office is at 27 W 24th Street, Suite 702, New York, NY 10010. The whole team works from New York on Eastern time, and every client, wherever they are based, is managed from here. If you are in the city, an in-person Brand Growth Audit at the office can be arranged by appointment.

Can I meet the team in person before signing?

You can ask for your Brand Growth Audit to happen in person at the office, and we will arrange it by appointment. That is the main in-person meeting we offer. Day-to-day work after that runs through video calls, shared reports and messages, which is how we work with every brand, local or not.

Do you only work with New York brands?

No. New York is where we are based, but we work with DTC brands across the US, the UK, Canada and Australia. What matters more than location is fit: a product people already buy, revenue of roughly $20K to $2M+ a month, and a willingness to test creative every week.

What kind of New York brands do you work best with?

DTC brands selling on Shopify with product-market fit and at least $10K to $20K a month in paid ad spend. Fashion, beauty, jewelry, supplements and fitness are categories where we have published results, although we have worked in 30+ niches. If you are earlier than that, the audit will still show what to fix first.

How much does an ecommerce marketing agency in New York cost?

Agencies in New York and elsewhere usually charge a monthly retainer, a percentage of ad spend, a performance fee or a combination. We quote after the Brand Growth Audit because the right model depends on spend, margin and creative volume. Being based in the city does not change our pricing for local brands.

Book an audit at our New York office

Book a Brand Growth Audit with Gaurav, on a call or in person at 27 W 24th Street by appointment. You get a clear list of what to fix first. Book a Brand Growth Audit.