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Brand Scaling works as a TikTok Shop agency for DTC brands that already sell on Shopify and want a second checkout inside the TikTok app. That means building the shop, writing listings that convert from a short video, recruiting affiliate creators who post about your product, running LIVE sessions, and putting ad budget behind the videos that already sell.
This page covers the shop itself. If you want TikTok in-feed ads that send traffic to your own website, that is a different job, covered on our TikTok ads agency page at /tiktok-ads-agency. Many brands end up running both, but the setup, the metrics and the weekly work are not the same, so it helps to decide which problem you are solving first.
A TikTok Shop agency sets up and runs your in-app store: product listings, affiliate creator recruitment and free samples, LIVE shopping sessions, and paid amplification through GMV Max and Spark Ads. The job is to turn creator videos into orders at a commission and ad cost your margin can carry, then scale what sells.
TikTok ads that link to Shopify are judged like any paid social channel: cost per purchase, new-customer CAC and blended MER. TikTok Shop works differently. The customer never leaves the app, a large share of sales can come from affiliate creators you pay on commission, and the platform's own campaigns optimise toward gross merchandise value (GMV) inside the shop.
That changes the economics. On TikTok Shop you are paying a platform referral fee, an affiliate commission on many orders, the cost of free samples, and sometimes ad spend on top. A product with thin margin can look busy and still lose money. Before we build anything, we model what each order costs you through each route so the shop is set up to make a profit, not just to post a big GMV number.
| Question | TikTok Shop | TikTok ads to Shopify |
|---|---|---|
| Where checkout happens | Inside the TikTok app | On your own store |
| Main traffic source | Affiliate creators, LIVE, shop tab, GMV Max | In-feed and Spark Ads |
| Main cost lines | Platform fee, commission, samples, ads | Ad spend and creative |
| Customer data you keep | Limited | Full, including email and SMS |
| Best fit | Visual, demo-able, impulse-priced products | Most DTC products with a strong offer |
We run the shop as an operating channel, not a one-off setup. Each part below feeds the next: listings make creator videos convert, creator videos give us ad material, and ad spend gives the best videos the reach they need.
We connect the shop to your catalogue, set shipping and fulfilment rules, and write listings for a buyer who arrived from a 20 second video. That means a clear first image, a title that says what the product does, variant and bundle options that lift order value, and a price that leaves room for commission.
Affiliates are the engine of most TikTok Shops. We set an open commission for anyone who joins and higher targeted commissions for creators we invite, decide which creators get free samples, and send a short brief with the hooks and demos that already work in your ads. Samples go to creators whose audience and past videos match the product, and we track which ones post.
LIVE sessions work best for products that need a demo or that suit limited-time offers. We plan the run of show, the offer ladder during the stream, and who hosts it, whether that is the founder, a team member or a paid creator.
Once affiliate videos are posting, we amplify the ones with real orders. GMV Max campaigns push shop sales using your catalogue and the creative TikTok can access, and Spark Ads put paid reach behind a specific organic post with the creator's permission. Budget follows proven videos, not guesses.
Our process follows the same four phases we use across all channels, adapted to the shop.
TikTok Shop suits products that sell themselves on camera: skincare with a visible texture or before and after, beauty tools, fitness gear, supplements with a clear daily routine, gadgets and fashion items that look good in motion. It also suits brands with gross margins healthy enough to share a slice of each order with a creator.
It is a weaker fit for high-ticket products that need long consideration, items that cannot ship quickly in the market you sell to, or brands whose margin is already tight on Shopify. In those cases we will say so in the audit and point the budget to the channel that pays back.
Our typical partners already do about $20K to $2M+ a month in revenue with product-market fit. A new brand can open a TikTok Shop, but it rarely makes sense to make the shop the first channel before the offer is proven.
TikTok Shop agencies usually charge a monthly retainer, a percentage of shop GMV or ad spend, a performance fee, or a mix. Some also charge a setup fee for the first build. Sample costs and affiliate commissions are paid by the brand on top, so make sure any quote you compare includes them.
We quote after a Brand Growth Audit, a 1-on-1 review with Gaurav of your margins, creative, current channels and store. You see the plan and the expected cost structure before any fee is agreed. We have not published TikTok Shop case studies yet, so we will not quote you shop-specific results. What we can show you is how the same creative system performs across our paid social accounts in our case studies.
A TikTok ads agency runs paid campaigns that usually send people to your own website. A TikTok Shop agency runs the in-app store: listings, affiliate creators, samples, LIVE sessions and GMV Max. The two overlap on creative and Spark Ads, so we often run them together, but the costs and metrics differ.
Set it from your margin, not from what competitors advertise. Work out the profit per order after product cost, shipping and platform fees, then decide how much of that you can share. We usually run a lower open commission for anyone and higher targeted rates for creators whose content and audience fit the product.
No. Free samples cost product and shipping, and many requests come from accounts that never post. We screen requests by audience fit, past video quality and whether the creator has sold similar products, then track who posts. Creators who post and sell get the next sample and a better commission.
GMV Max is a TikTok Shop campaign type that optimises toward shop sales using your product catalogue and eligible videos, including affiliate content. You set a budget and a return target and the system chooses placements and creative. It works best once you already have several videos that have produced orders.
Some customers who would have bought on your site will buy in the app instead, and some shop buyers will later find your site. The real question is whether total contribution margin rises. We track shop orders, site orders and blended MER together so you can see if the shop is adding profit or just moving it.
We work with brands selling into the US, UK, Canada and Australia. TikTok Shop availability and rules vary by country and change over time, so in the audit we confirm whether the shop is open in your markets and what fulfilment you need before building anything.
Book a Brand Growth Audit. Gaurav will model your margin per shop order, review your creative and tell you whether to open a shop, fix the one you have, or put the budget elsewhere. Book a Brand Growth Audit.